Responsible Gaming

Gaming Should Be Entertainment

At Jaffe Eye, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and maintain control over your gaming habits.

Please remember: the house always has an edge. Never gamble with money you cannot afford to lose.

Age Verification

Online gaming in Australia is only available to players who are 18 years of age or older. We take age verification seriously and reserve the right to request proof of identity and age from any player.

If you are under 18, please do not access our site or attempt to create an account. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Spending more time or money on gaming than intended
• Chasing losses by gambling more to try to recover money lost
• Neglecting work, study, family, or relationships due to gaming
• Hiding your gaming activity or lying about how much you gamble
• Borrowing money or using credit to fund gaming
• Feeling anxious, irritable, or restless when not gaming
• Using gaming to escape problems, stress, or difficult emotions
• Failed attempts to cut back or control gaming
• Jeopardising important relationships, job, or education opportunities
• Experiencing financial difficulties due to gaming

If you recognise any of these signs in yourself or someone you know, it's important to seek help.

Self-Help Tools & Responsible Gaming Features

Most licensed online casinos offer built-in tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount of losses you're prepared to accept
• Time Limits: Set reminders to take breaks during gaming sessions
• Reality Checks: Pop-up notifications that remind you how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
• Account Closure: Permanently close your account if you wish to stop gaming

We encourage you to use these tools proactively to manage your gaming responsibly.

Support & Help Organizations

If you're struggling with problem gambling, confidential support is available:

Australia

• Gambling Help Online – Free, confidential counselling service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare – Support and information for problem gamblers
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Education and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Help and referrals
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Telephone: 0800 1 372 374 (free, confidential)

All support services listed are confidential and free to access.

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for support today. Help is available, and recovery is possible. There is no shame in asking for assistance.

Contact one of the support organisations listed above or speak to a healthcare professional. Your wellbeing is important.